AI Voice Receptionist
Never miss
another call.
An AI-powered voice receptionist that answers every call, qualifies every lead, books inspections, and delivers structured lead data to your team instantly — 24 hours a day, 7 days a week.
The problem nobody fixed
Your phone rings. Nobody answers. Your next listing just called your competitor.
Agents are busy — inspections, appraisals, negotiations. After 6pm, the phone goes to voicemail. At 7am Saturday, a motivated seller calls and gets nothing. That's not a technology failure. It's a revenue failure. Every missed call is a missed opportunity — a buyer who found another agent, a vendor who called Ray White instead, a tenant who signed somewhere else.
Callix exists to make sure that never happens again.
What Callix does
Five things that change everything.
AI receptionist that sounds human
Callix answers every call with a natural, Australian voice — branded to your agency. Callers think they're speaking to your receptionist. Configurable name, accent, and persona.
Qualifies leads on the call
Not just message-taking. Callix asks the right questions — budget, timeline, property interest, pre-approval status — and captures structured data your agents can act on immediately.
Instant lead delivery
The moment a call ends, your agents receive a full lead summary — name, number, intent, budget, and timeline — via app notification, SMS, and email. No logging in. No chasing up. Just act.
24/7 after-hours coverage
Saturday night. Sunday morning. Public holidays. Callix answers every call, qualifies every lead, and has a summary waiting for your agents when they start their day.
Instant agent alerts
Hot lead? Your agent gets an SMS and push notification within seconds of the call ending. No waiting until Monday. No stale leads. First-mover advantage, every time.
The ROI Equation
One captured lead.
A decade of ROI.
Consider the cost of a missed appraisal. The average listing commission is ~$20,000.
If Callix intercepts just one frustrated vendor who calls at 7:00 PM on a Friday—and secures their details before they call your competitor—the system has more than paid for itself.
It's not a software expense. It's an airtight safety net for your pipeline.
Built for every role
Three interfaces.
One platform.
Principal Dashboard
See every call across all offices. Track lead volume, after-hours performance, agent response times, and recovered pipeline value. Data to lead your office.
Agent Mobile App
Agents see their leads instantly — hot leads pushed first. One-tap callback, full transcript, CRM link. Works before the agent even opens their CRM.
Configuration
Set the voice persona, accent, greeting style, CRM sync rules, after-hours schedules, and agent routing — all from one screen. No dev needed.
Straightforward Pricing
One complete service.
Sized to your office.
Everything included. No add-on menus. No per-agent fees. Priced on office complexity, not call volume.
Callix Complete — Boutique
For independent offices and small teams of 1–5 agents. Includes 24/7 AI reception, OFI booking, outbound callback, instant lead alerts via app, SMS and email, 90-day call recording retention, 12-month transcript retention, and agent app access for all team members.
Callix Complete — Team
For established agencies with 6–15 agents. Everything in Boutique, plus more complex call routing, PM line logic, and higher monthly optimisation coverage.
Callix Complete — Enterprise
For franchise groups and multi-office operations with 16+ agents. Custom routing, pooled minutes, and dedicated optimisation.
Save two months with an annual plan. Annual subscribers also receive a 50% credit on their activation fee. Contact us to get started.
Cancel any time with 30 days' written notice. No lock-in contracts.
Activation — $2,999
White-glove setup including number forwarding, prompt build, voice configuration, and go-live testing. Three months of optimisation is included — monthly transcript reviews, prompt refinements, and a performance report. Available as a split payment: $1,500 on signing, $1,500 on go-live.
CRM integration — +$1,500
Coming soonAgentbox and VaultRE wiring, field mapping, and sync testing. Available on request. Ongoing sync included in base subscription once live.
Agent personal lines
Give each agent or property manager their own dedicated number with full AI qualification, instant alerts, and call recording. Lines draw from the office shared minute pool.
Ongoing optimisation
Quarterly transcript review, prompt refinement, and a performance report. Keeps your AI sharp as your agency grows, call patterns evolve, and new scenarios emerge.
Privacy & Security
Your data is hosted in Australia.
Call data is sensitive — names, numbers, property details, financial conversations. We take this seriously. Callix's application — every call record, lead, and transcript you see — runs on Google Cloud Platform in Sydney (australia-southeast1). During a live call, voice is processed in real time by our AI voice provider, the same way virtually all voice AI works today. Once the call ends, everything that matters to your business lives here, in Australia.
Australian-hosted application
Every call record, transcript, and lead you see in Callix is stored and processed on Google Cloud Platform in Sydney. Compliant with the Australian Privacy Act 1988 — see our Privacy Policy for how live voice processing is handled.
Encrypted at every layer
Data is encrypted in transit (TLS 1.3) and at rest (AES-256). All API connections use HTTPS. Authentication is handled via Google Cloud Identity Platform — no passwords stored by us.
Your data, your terms
We retain call recordings and transcripts on our own systems for the periods set out in our Privacy Policy. Nothing is ever shared, sold, or used to train external AI models. If you leave Callix, we export everything and delete our copy.
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